Terms of Service

Update date：May 8th, 2019 

Thank you for choosing the DueDEX service. DueDEX (website: https://www.DueDEX.com ) is a digital asset trading platform that is wholly owned by CKG Global Trading Limited. CKG Global Trading Limited (hereinafter referred to as “CKG”) was incorporated under the International Business Companies Act of 2011 of Belize with a company number of 172257. The DueDEX Terms of Service (hereinafter referred to as “Terms” or the “Agreement”) is signed by Clients and CKG.

These Terms, together with any other addenda, agreements and conditions or documents expressly incorporated herein constitute the entire agreement between the parties (together, the “Terms”). In the event of any inconsistency between these terms of services and any of the other addenda, terms and documents, the provisions of these terms of services shall prevail to the extent of such inconsistency. All other information provided on the Trading Platform or oral/written statements made are excluded from these Terms and do not constitute a legal agreement between the parties. Use of the Trading Platform and the Services is governed by these Terms.

This Agreement and any other addenda，terms and conditions apply to your access to and use of the website http://www.DueDEX.com, mobile applications and other service provided by CKG. The signing of other agreements with the products provided by CKG shall not affect the enforcement of this Agreement. 

DueDEX provides third-party DApp access services. The rights and obligations between clients and third-party DApps shall not apply to this agreement. We recommend that clients shall read and understand the third-party DApp service terms before using third-party DApps. 

All content on this website, for the convenience of users, will be available in multiple languages. In case of conflict or omission, the English content shall prevail.

Definitions

In these Terms:

"APIs" means Application Programming Interfaces;

"Applicable Law" means all civil and common laws, statutes, subordinate legislation, treaties, regulations, directives, decisions, by-laws, ordinances, circulars, codes, orders, notices, demands, decrees, injunctions, resolutions, rules and judgments of any government, quasi-government, statutory, administrative or regulatory body, court, agency or association by which any member of the HDR Group or you are bound in any jurisdiction applicable to the receipt or performance of the Services.

"DueDEX Mobile Application" means the mobile trading application developed, published and distributed by the CKG Group (as updated from time to time).

"CKG Group" means CKG and its subsidiaries from time to time.

"Intellectual Property Rights" means any registered or unregistered design rights, patents, copyright, database rights, data protection rights, trademarks, service marks, logos, trade names, rights in domain names, rights in undisclosed or confidential information (such as know-how, trade secrets and inventions (whether or not patentable)) moral rights and any other similar intellectual or industrial property rights (whether registered or not) and applications for such rights as may exist anywhere in the world.

"Client" means any current registered user of the Trading Platform.

"Services" means websites, mobile applications and any services provided by any member of the CKG Group, including:

(a) the Trading Platform www.DueDEX.com;

(b) any downloadable material from CKG’s websites;

(c) any information, content or other material published or provided by any member of the CKG Group in any way with respect to any subject matter (including any research materials, market data or blogs); and

(d) any features, content or services from any person that may be ancillary to any of the above.

"Trading Platform" means the Bitcoin-based trading platform on www.DueDEX.com and subdomains, mobile applications (including the DueDEX Mobile Application), APIs and other media owned by the DueDEX Group relating to that trading platform. 

1. Acception and Modification of Terms of Service

1.1 Please read the contents of this agreement carefully, especially the font bold part. If you have any questions about the content of this agreement or the information on the page, please do not proceed to the next step.Clients can contact us through our support email at [e-mail] for more information and explain of the terms. By accessing, viewing or downloading information from the Trading Platform and using the Services provided by CKG Group, you acknowledge that you have read and considered, and you understand and unconditionally agree to be bound, by these Terms.

1.2 CKG may, at any time, amend these terms. If CKG amends this Terms, the revised Terms will be posted on DueDEX.com and CKG has no obligation to notify you of such amendments. You agree to continue to be bound by any such amended Terms and to waive your right to receive specific notices about amendment these terms. Any revised terms will be effective as soon as it is released, and the “latest update” date will be listed at the top of this agreement. If you do not agree to any revised terms, you have the right to stop using DueDEX services. If you continue to use DueDEX website, applications or services provide by CKG, you agree to the revised terms.  

2. Access Conditions

2.1 This service is only available to clients who are 18 years of age or older and have full civil capacity. You shall ensure that you are at least 18 years of age and have the capacity to accept the Terms. If you are a person without civil capacity or a person with limited capacity for civil conduct, please inform your guardian and read these terms and use DueDEX services under the direction of your guardian. 

2.2 You are required to comply with the laws of the country or region in which you belong and you confirm that entering into and performing this Agreement does not violate the laws and regulations of the country or region in which you belong or reside or conduct business or other business. 

2.3 You warrant that you are not on any list of trade or economic sanctions, such as United Nations Security Council Consolidated List; you are not banned from using any trading platform by the European Union, the Hong Kong Monetary Authority, the Hong Kong Customs and other departments.

2.4 DueDEX may not provide this service to Client in restricted areas, including Hong Kong, Cuba, Iran, North Korea, Crimea, Sudan, Malaysia, Syria, United States [including all US territory, such as Puerto Rico, American Samoa, Guam, Northern Mariana Islands, US Virgin Islands (St. Croix, St. John and St. Thomas)], Bangladesh, Bolivia, Ecuador, and Kyrgyzstan.  CKG may, in its sole discretion, implement controls to restrict access to the Services or the Trading Platform in any of the Restricted Jurisdictions.

2.5 If you do not meet the requirements of 2.1-2.4 above, you will be excluded from the service of DueDEX. If CKG determines that you are accessing the Services or the Trading Platform from any Restricted Jurisdiction, or have given false representations as to your location of incorporation, establishment, citizenship or place of residence, CKG reserves the right to close any of your accounts immediately and liquidate any open positions. 

3. DueDEX Service

DueDEX only provides an online trading platform for trading digital assets and derivatives. DueDEX does not participate in any digital asset trading as a buyer or seller, nor does it provide any related services for legal currency recharge and withdrawal. 

3.1 DueDEX Service
(a) Information Browsing: You can view real-time quotes, transaction information and other information on digital assets on DueDEX website or on mobile applications provided by DueDEX.

(b) Digital Asset Trading: You have the right to submit digital asset trading orders and complete digital asset trading through DueDEX. 
(c) Account Usage and Management: You have the right to view the information under your personal account on DueDEX website or mobile application, and have the right to use the various digital asset management functions provided by DueDEX, including but not limited to digital asset replenishment and withdrawal, transfer, transaction and other functions, but must comply with the rules stipulated in this service agreement.

3.2 User Commitment
You are committed to the following service rules when using DueDEX services:

(a) you have accepted the Terms;

(b) you have met the requirements of 2.1-2.4 above;

(c) the information or documents you provide as part of any ID verification process are correct, genuine and up to date;

(d) any digital asset withdrawal address you provide is your own and that you have full control over this address;

(e) you are the legal owner (or an appropriately authorised representative of the legal owner) of the funds you add to your account with DueDEX and that the same funds derive from a legitimate source;

(f) your use of the Services does not constitute a breach of Applicable Law;

(g) you are aware of the risks in using the Services provided by the CKG Group and have the necessary experience and knowledge to understand the risks involved in relation to each Service provided by the CKG Group. These risks include the high volatility risk of Bitcoin or any other cryptocurrency itself, and that you may lose all of the funds in your trading account if the market moves against you;

(h) you will not be involved or initiate any form of market manipulation, including spoofing orders or otherwise;

(i) you will not use DueDEX for any criminal activity；

(j) you will properly use and keep your account number and login, fund password, and mobile phone number bound to the registration, mobile phone verification code, Google verification code and API. The above account number, fund password, etc. may not be transferred or handed over to others;

(k) you will not maliciously interfere with the normal proceeding of the digital asset transaction or disrupt the transaction order; you may not use any technical means or other means to interfere with the normal operation of DueDex or interfere with the other users' use of the services;

(l) you will not maliciously defame the business goodwill of DueDEX and CKG Group on the ground of falsified fact;

(m) If any dispute arises between you and any other client in connection with online transaction, you may not resort to any means other than judicial or governmental means to request CKG to provide relevant information.

(n) All taxes payable as well as all fees relating to hardware, software and services that are incurred by you in the course of using the services provided by DueDEX shall be solely borne by you.

3.3 You agree to receive emails and/or short messages sent by DueDEX related to the management and operation thereof.

3.4 You shall abide by these terms and other terms of service and operating rules posted and updated from time to time on DueDEX website and have the right to terminate the use of the services provided on this website at any time.

3.5 CKG reserves the right at any time to verify your identity for the purposes of complying with the Belize’ Money Laundering and Terrorism（Prevention）Act of 2016 or any other Applicable Law.

3.6 CKG impose certain trading limits before you are required to conduct Customer Due Diligence (CDD). You agree to cooperate with us in this process and will provide all documentation/information that we may require to satisfy ourselves of your identity and the purpose of the business relationship.

3.7 You agree that any trading or other instructions received or undertaken through your account are deemed to be final and conclusive, and that CKG may act upon such instructions without any liability or responsibility attached to it. In connection with any APIs offered on or through the Trading Platform, you acknowledge and agree that:

(a) CKG is permitted to share your data with any third parties that possess your unique API key, and

(b) CKG may rely and act upon the instructions (including, but not limited to, instructions relating to order placement or the closing of positions) of any third parties that possess your unique API key, and the CKG Group accepts no responsibility or liability for any loss arising from the foregoing.

3.8 You acknowledge that this service may not be available due to digital currency network connection issues or other irresistible factors. You are responsible for ensuring that the personal data provided to us is accurate. If DueDEX fails to notify the user of the subsequent processing of the transaction in response to the above-mentioned abnormal situation, the website will not be liable for any damages. 

3.9 You agree that DueDEX may temporarily discontinue providing or restricting some of the features of DueDEX, or provide new features. As long as the client is still using DueDEX, indicating that the client still agrees to the change of service hereof.

4. Trading Rules and Guide

You undertake to comply with trading rules and guide established by CKG for each Service in the course of its transactions with other users through its access to DueDEX. 

5. Service Charges

Some of DueDEX's services are offered on a fee basis.  If you use a fee-based service, please follow the Rate Standard. If you do not agree to the paid content or any modifications of Rate Standard, please stop using the service. 

https://duedex.zendesk.com/hc/en-us/sections/360004108073-Fees 

6. Privacy Policy

For information on how we collect, use and share your information, please refer to the Privacy Policy. 

We may collect personal data from individuals and entities located within the European Economic Area ("EEA"). According to the General Data Protection Regulations ("GDPR"), we need to protect personal data processed at the EEA. In order to facilitate our services to customers located in the European Economic Area, we require explicit consent to transfer personal data from the European Economic Area to outside the region. If you are an individual located in the European Economic Area and you refuse to consent to such a transfer, you will no longer be able to use the Service. You will be able to withdraw your digital assets and legal tender; however, all other features will be disabled. 

7. Limitation and Exemption of Liability

7.1 You understand and agree that under no circumstance will we be held liable for any of the following events:

(a) loss of income;

(b) loss of transaction profits or contractual losses;

• disruption of the business;

• loss of expected currency losses;

• loss of information;

• loss of opportunity, damage to goodwill or reputation;

• damage or loss of data;

• cost of purchasing alternative products or services;

• any indirect, special or incidental loss or damage arising from any infringement (including negligence), breach of contract or any other cause, regardless of whether or not such loss or damage may reasonably be foreseen by us, and regardless of whether or not we are notified in advance of the possibility of such loss or damage.

7.2 You understand and agree that we shall not be held liable for any damages caused by any of the following events:

(a) Where we are properly justified in believing that your specific transactions may involve any serious violation or breach of law or agreement;

(b) Where we are reasonably justified in believing that your conduct on this Website is suspected of being illegal or immoral;

(c) The expenses and losses arising from the purchase or acquisition of any data, information or transaction, etc. through the services offered by DueDEX;

(d) Your misunderstanding of the Services offered by DueDEX;

(e) Any other losses related to the services provided by DueDEX, which cannot be attributed to us.

7.3 Where we fail to provide the Services or delay in providing such Services due to information network equipment maintenance, information network connectivity failures, errors in computer, communications or other systems, power failures, weather conditions, unexpected accidents, industrial actions, labor disputes, revolts, uprisings, riots, lack of productivity or production materials, fires, floods, storms, explosions, wars, failure on the part of banks or other partners, collapse of the digital asset market, actions by government, judicial or administrative authorities, other acts that are not within our control or beyond our inability to control, or due to causes on the part of third parties, we shall not assume any responsibility for such failure to provide service or delay in providing services, or for the resultant loss you may sustain as a result of such failure or delay.

7.4 We cannot guarantee that all the information, programs, texts, etc. contained in DueDEX are completely safe, free from the interference and destruction by any malicious programs such as viruses, trojans, etc., therefore, your log-into DueDEX or use of any services offered by CKG Group, download of any program, information and data from DueDEX and your use thereof are your personal decisions and therefore you shall bear the any and all risks and losses that may possibly arise.

7.5 We do not make any warranties and commitments in connection with any of the information, products and business of any third party websites (including third-party Dapps) linked to this Website, as well as any other forms of content that do not belong to us; your use any of the services, information, and products provided by a third party website is your personal decision and therefore you shall assume any and all the responsibilities arising therefrom.

7.6 We do not make any explicit or implicit warranties regarding your use of the Services offered by this Website, including but not limited to the applicability, freedom from error or omission, consistency, accuracy, reliability, and applicability to a specific purpose, of the services provided by this Website. Furthermore, we do not make any commitment or guarantee in connection with the validity, accuracy, correctness, reliability, quality, stability, integrity and timeliness of the technology and information covered by the services offered by this Website. Whether to log in this Website or use the services provided by this Website is your personal decision and therefore you shall bear all the risks and possible losses arising from such decision. We do not make any explicit or implicit warranties in connection with the market, value and price of digital assets; you understand and acknowledge that the digital asset market is unstable, that the price and value of assets may fluctuate or collapse at any time, and that the transaction of digital assets is based on your personal free will and decision and therefore you shall assume any and all risks and losses that may possible arise therefrom.

7.7 During the system shutdown maintenance announced by DueDEX, you may not be able to use the services or the transactions may not be performed normally. We will make an announcement when the system is shut down for maintenance, but we will not be liable for the loss of the customer during this period. 

7.8 You understand and agree that DueDEX's services are provided in accordance with the current state of the art and conditions, and CKG Group shall not bear the losses caused by technical problems that are unpredictable or unsolvable by the industry's existing technical strength. 

7.9 CKG Group do not waive any of the rights not mentioned in this Agreement and to the maximum extent permitted by the applicable law, to limit, exempt or offset our liability for damages.

7.10 Any loss caused by the client's fault shall be borne by the client. The fault includes but is not limited to: failure to follow the transaction prompt, failure to conduct the transaction in time, forgotten or leaking the password, the password is cracked by others, and the computer used by the user is invaded by others.

7.11 If client improperly profit from the potential undiscovered vulnerabilities in DueDEX trading rules, DueDEX reserve the right to recover losses, and client are obliged to return improper profit effectively. In this case, CKG reserve the right to restrict account transactions, freeze account funds, and sue in a court of competent jurisdiction. Any cost of recourse incurred by CKG due to the client's failure to cooperate effectively will borne by client.

8. Service change, interruption, restriction and termination 

8.1 CKG reserves the right to make changes to the content of the Service time to time. If DueDEX services are changed, it will be announced on DueDEX website or mobile application, and you agree to waive the right to receive specific notices of service changes. If you do not agree to any changes of service here of , please stop using DueDEX.

8.2 CKG reserves the right to discontinue or terminate the services provided to you without notice if any of the following occurs:

(a) The information and document you provide for ID verification is untrue or inconsistent with the information at the time of registration and fails to provide reasonable proof;

(b)You violate the relevant laws and regulations or these terms;

(c) In accordance with legal requirements or the requirements of the competent authority;

(d)For safety reasons or other necessary circumstances.

(e)CKG has the right to cancel your account of this website in accordance with these terms. This agreemnt is terminated on the date of cancellation of the account.

(f)CKG is entitled to terminate all services of DueDEX. This agreement is terminated on the date of termination of all services on DueDEX.

(g) Upon termination of this Agreement, you are not entitled to require DueDEX to continue to provide any services or perform any other obligations, including but not limited to requiring the Site to retain or disclose to you any information in the original Website Account or to send any information to you or the third party.

(h) The termination of this Agreement shall not affect the commitment of the defaulting party to the breach of contract.

8.3 DueDEX is entitled to charge in accordance with Rate Standard. CKG reserves the right to discontinue, suspend or terminate the provision of services if you do not pay in full and on time.

8.4 You can stop using DueDEX at any time and you will be responsible to DueDEX for all costs incurred prior before. You understand and agree that CKG will preserve your imformation and trading data for a certain time based on Belize Money Laundering and Terrorism（Prevention）Act of 2016 and Privacy Policy of DueDEX.

8.5 You understand and agree that in order to protect the client's account and the digital assets in it, CKG reserves the right to freeze all or part of the account under the User's Name in accordance with the provisions of this Agreement, law, regulations, legal documents, administrative requirements or CKG's own judgment.

The reverse process of freezing is thawing, that is, the website freezes the frozen account. When the freezing occurs, if the user applies for thawing, the website has the right to decide whether to allow all or part of the thawing according to the above-mentioned freezing reasons according to the provisions of this stipulation. The user should fully understand that the thawing application is not necessarily allowed, and when applying for thawing Users should cooperate with this website to verify the user's identity requirements, including but not limited to identity information, identity cards, passports, other valid identification documents and other information or documents required by the company. 

9. Indemnification

You agree to indemnify and hold harmless CKG, its affiliates, contractors, licensors, and their respective directors, officers, employees and agents from and against any claims, actions, proceedings, investigations, demands, suits, costs, expenses and damages (including attorneys’fees, fines or penalties imposed by any regulatory authority) arising out of or related to:

 (a) your use of, or conduct in connection with, Services of DueDEX;

 (b) your breach or our enforcement of these Terms;

 (c) your violation of any applicable law, regulation, or rights of any third party during your use of the Service. 

10. Intellectual Property

10.1 All intellectual achievements included in DueDEX Website or mobile applications, including，but not limited to, website logos, databases, website design, text and graphics, software, photos, videos, music, sounds and any combinations of the aforementioned files, and the intellectual property rights of software compilation, associated source code and software (including small applications and scripts) shall be owned by CKG Group. You may not copy, modify, copy, transmit or use any of the foregoing materials or content for commercial purposes.

10.2 All rights contained in the name of DueDEX (including but not limited to business goodwill and trademarks, logos) shall be owned by CKG Group.

10.3 Upon accepting this Agreement, it shall be deemed that you, on the basis of your own free will, have transferred and assigned exclusively and free of charge to DueDEX all copyright of any form of information that you publish on DueDEX, including, but not limited to copyrights, distribution rights, lease rights, exhibition rights, performance rights, projection rights, broadcasting rights, information network dissemination rights, shooting rights, adaptation rights, translation rights, compilation rights and other transferable rights that copyright owners are entitled to, and CKG shall have the right to sue for any infringement on such copyright and obtain full compensation for such infringement. This Agreement shall apply to any content that is published by you on DueDEX and is protected by copyright law, regardless of whether the content is generated before or after the signing of this Agreement.

10.4 You shall not illegally use or dispose of the intellectual property rights of this Website or any other person during your use of the services offered by DueDEX. For any information that you publish on DueDEX, you may not publish or authorize other websites (or media) to use such information in any manner.

10.5 Your log into DueDEX or use of any of the services offered by DueDEX shall not be deemed as our transfer of any intellectual property to you.

11. Governing Law

The Terms and any non-contractual obligations arising out of or in connection with them are governed by and construed in accordance with English law. The Belize International Business Companies Act 2011 is the principal legislation that governs corporates in Belize. 

12. Dispute Resolution

Subject to the Applicable Law of your jurisdiction, the courts of England have non-exclusive jurisdiction to settle any dispute arising from or connected with these Terms (including a dispute relating to the existence, validity or termination of these Terms or the consequences of their nullity or any non-contractual obligation arising out of or in connection with these terms).

13. Effectiveness and interpretation of the Terms

13.1 Terms of Service is effective when you complete the registration process, obtain the account number and password of DueDEX or use any DueDEX’ s service.

13.2 The final interpretation of this Agreement is the property of CKG Group.